Sellers

How easy is it for the Seller to join?

Very easy. The majority of sellers want sales leads coming to their phone on a pay for the leads they choose to accept basis. The administration of this is very easy as you only need to know their classification, address and telephone number. To respond to calls, only requires the seller to either decline by hanging up (free) or to accept by pressing "1".

What would this service cost the seller?

This depends on the service operator (licensee). Typically, the supplier pays a modest fee to be listed with the service for (€300/yr) and a per accepted lead fee which is dependant on the listed classification. (Recommended charges would be perhaps 70 Euro cents for a taxi and maybe 25 Euro for a professional service).

What happens if the seller needs more time to decide if to accept?

The service has a pause function (which will allow the seller check their diary or inventory).

Once the seller accepts, how is this communicated to the buyer?

As soon as the seller accepts, the phone number of the buyer is played to that seller. The buyer will either receive a call where the name of the seller is played, if using a fixed line phone, or will be sent a solicited text ad from the seller if using a mobile.
Licensees

What type of business would want launch the Responsa service?

Responsa is an attractive proposition for any organisation interested in the ultimate directory service, such as classified directory publishers, operator assisted services and telephony providers. Or any organisation that have or want a relationship with the mass consumer market and a majority of the suppliers within a territory.

How long will it take to get responsa fully operational in a territory?

The service is available as an Application Service Provided (ASP) model immediately. However, in practice there is a stage process to successfully launch in a market.

1. One day intro to decision makers to understand the concept.
2. 1 month consultancy to prepare and agree the business case.
3. Four month preparation stage, followed by a 4-6 month pilot, before national roll out."

How would you sign up and register the sellers/trade?

What support does Responsa provide their Licensees?

What is the revenue model of Responsa?

What is the payback of the model?

Typically the payback of responsa is 1- 2 years.

How do you ensure people pay their accept charges?

Responsa can provide alert warnings to the seller, when receiving buyer requests. As a secondary stage, Responsa can allow the seller to listen to the request but refuse his acceptance due to unpaid invoices. Whilst this will not ensure complete success, sellers will not like experience of watching business pass them by!

Has responsa been tested to verify technical claims?

Who are you existing customers and where have you deployed this service?